Vice President, Client Experience

We are seeking a Vice President, Client Experience to join one of our fastest growing accounts at an exciting moment in time. The ideal candidate will have proven leadership and client service skills, and experience managing both unbranded celebrity market-shaping programs and data/regulatory milestone announcements with pharmaceutical companies.

Requirements

• Bachelor’s Degree or higher
• 9-12 years of agency experience
• Understanding of integrated agency teams (Earned Media, Digital, Strategy, Creative)
• Experience in pharma communications in a comparable agency environment, including managing medical/legal/regulatory review processes and compliance considerations
• Can promote a culture of collaboration and teamwork across organizational functions
• Can handle multiple deliverables at once
• Ability to stay calm under pressure and always focus on problem solving
• Outstanding communications skills (verbal, written, and presentation)
• Excellent organizational skills and attention to detail
• Proficiency in sculpting and telling a cohesive story
• Deep knowledge of the pharma regulatory landscape

Benefits

• Paid vacation time
• 401(k) matching
• Tuition reimbursement
• Relocation assistance
• Flexible work arrangements