IT Services Engineer III
IPSYBelton, Missouri, United States
Posted May 16, 2026
Full Time
About the Company
IPSY is a beauty industry platform that unites brands, creators, and consumers with unprecedented access to each other.
Job Description
Join IPSY as an IT Services Engineer III to provide dedicated on-site support to our Kansas City (Belton, Missouri) warehouse. You will be responsible for day-to-day support to users, the warehouse's infrastructure, and local network and server environments. This role is ideal for someone with a strong attitude, curiosity, and willingness to learn.
Requirements
- Serve as the primary on-site IT presence at our 750,000-square-foot KC warehouse
- Maintain and troubleshoot warehouse hardware
- Support and help administer local infrastructure: Windows Server, Veeam Backup & Replication, and Cisco Meraki networking
- Manage and troubleshoot Meraki Wi-Fi across the warehouse floor and offices
- Provide basic to intermediate end-user software and hardware support across Windows, macOS, and Chrome OS
- Identify opportunities to automate manual or repetitive IT processes, and leverage AI tools to improve efficiency, response time, and overall support quality
- Contribute to, and lead, IT projects and initiatives
- Respond to, and resolve, IT support tickets
- Escalate complex issues to the next level of support
- Coordinate with the Service Desk
- Serve as a liaison with hardware and IT services providers
- Handle password resets and account unlocks across multiple applications
- Assist with employee onboarding and offboarding
- Partner closely with the broader corporate IT team
Benefits
- Competitive base salary & bonus program
- Medical, dental & vision insurance
- 401(k) plan with company match
- Paid Time Off
- Free IPSY Extra subscription
- Learning & development programs
