Junior Network Operations Center (NOC) Technician

IQ Fiber is seeking a Junior Network Operations Center (NOC) Technician to join a dynamic and innovative fiber optic internet startup. The role entails working with Calix equipment, supporting XGS-PON hardware components, troubleshooting, and monitoring various carrier-class network equipment, servers, Wi-Fi devices, and other networking infrastructure.

Requirements

• Proven customer support mindset
• Exceptional written and verbal communication skills
• Strong interpersonal skills and a collaborative, humble approach to teamwork
• Self-motivated and self-sufficient with the ability to work independently and autonomously
• Agile and capable of prioritizing competing priorities effectively
• Exceptional organizational and documentation skills
• A character of humility, integrity, and patience

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance