IQ Fiber is seeking a Junior Network Operations Center (NOC) Technician to join a dynamic and innovative fiber optic internet startup. The role entails working with Calix equipment, supporting XGS-PON hardware components, troubleshooting, and monitoring various carrier-class network equipment, servers, Wi-Fi devices, and other networking infrastructure.
Requirements
- Proven customer support mindset
- Exceptional written and verbal communication skills
- Strong interpersonal skills and a collaborative, humble approach to teamwork
- Self-motivated and self-sufficient with the ability to work independently and autonomously
- Agile and capable of prioritizing competing priorities effectively
- Exceptional organizational and documentation skills
- A character of humility, integrity, and patience
Benefits
- Generous Paid Time Off
- 401k Matching
- Tuition Reimbursement
- Relocation Assistance