Bilingual Nurse Patient Access Specialist (RN/LPN) - Remote

The Bilingual Nurse Patient Access Specialist serves as the primary point of contact for patients, healthcare providers, and field representatives within a Patient Support Services (PSS) program, facilitating patient access to therapy and providing education on self-injections or use of injectable devices.

Requirements

• Licensed Practical Nurse or Registered Nurse with 1 year post registration experience; or equivalent of education, training and experience with previous experience providing patients with education on self-injections or use of injectable devices.
• Bilingual- Spanish speaker
• 3–5+ years of experience in medical billing, reimbursement, or insurance verification
• Robust understanding of payer coverage and reimbursement (medical and pharmacy)
• Experience in a contact center or patient support environment
• Proficiency with Microsoft Office and CRM systems
• Strong written and verbal communication skills
• High attention to detail and multitasking ability
• Ability to work independently in a virtual environment
• Problem-solving and solution-oriented mindset
• Knowledge of HIPAA and data privacy requirements

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health and Welfare Benefits