Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. The Guest Experience Ambassador will provide personalized and individually curated experiences for each suite guest, working closely with all departments to respond to guest requests and glitches.
Requirements
- Cruise ship experience mandatory
- 21+ years old, no offensive tattoos allowed
- A diploma in Hospitality management. Equivalent combination of education and shipboard experience.
- USPH or HACCP certification
- Minimum of 3-5 years of related experience as Head Butler in luxury hotels and/or onboard luxury cruise line.
- Vast knowledge about F&B, Housekeeping and general service procedures
- Familiar with basic shipboard operation.
- Fluent in written and spoken English.
- Knowledge of general office practices, procedures and equipment.
- Ability to prioritize tasks and work independently.
- Strong organizational, interpersonal and communication skills.
- Ability to interact with senior-level management and owner representatives.
- Adherence to specific scheduled working hours yet being flexible to operational requirements.
- Ability to interact professionally with an international team
- Capable to perform assigned duties under pressure (time constraints) and in a constant changing environment
- Easily adapts to change
Benefits
- Paid flights to and from the ship
- Free food and accommodation
- Exceptional trainings, clear pathways to promotion
- Above market average and fixed salaries
- Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries
