ISMIRA Agency is actively recruiting for a Guest Services Manager position onboard Royal Caribbean Cruises. The Guest Services Manager is responsible for delivering industry-leading service to guests, leading a team, and ensuring complete guest and team satisfaction.
Requirements
- Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred
- Shipboard Experience is mandatory
- Fluent in English language
- Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation
- Ability to work positively and cooperatively in a diverse team environment
- Should harbor a flexible outlook towards placement throughout the fleet
- Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office
- Demonstrates a working knowledge to operate all office equipment
- Working knowledge of US cash handling procedures and foreign exchange required
- Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish
- Minimum 21 years old
Benefits
- Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
- Earn recognition and career advancement opportunities
- Travel around the World
- Experience working with more than 72 nationalities
- Permanent job with contract 6-8 months onboard followed by 60 days of vacation
- Save Money as you do not pay for food and accommodation on board
- Competitive salary
- Visa fee will be reimbursed on board
- Medical insurance provided during contract