Royal Caribbean - Guest Services Manager

ISMIRA Agency is actively recruiting for a Guest Services Manager position onboard Royal Caribbean Cruises. The Guest Services Manager is responsible for delivering industry-leading service to guests, leading a team, and ensuring complete guest and team satisfaction.

Requirements

• Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred
• Shipboard Experience is mandatory
• Fluent in English language
• Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation
• Ability to work positively and cooperatively in a diverse team environment
• Should harbor a flexible outlook towards placement throughout the fleet
• Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office
• Demonstrates a working knowledge to operate all office equipment
• Working knowledge of US cash handling procedures and foreign exchange required
• Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish
• Minimum 21 years old

Benefits

• Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
• Earn recognition and career advancement opportunities
• Travel around the World
• Experience working with more than 72 nationalities
• Permanent job with contract 6-8 months onboard followed by 60 days of vacation
• Save Money as you do not pay for food and accommodation on board
• Competitive salary
• Visa fee will be reimbursed on board
• Medical insurance provided during contract