Bilingual Business Development Associate (English & French)

We are seeking a Bilingual Business Development Associate (English & French) to join our Customer Operations team at ISN, a global leader in contractor and supplier management. The successful candidate will provide proactive service and support to our customers, troubleshoot their issues, and participate in sales and marketing projects.

Requirements

• Excellent verbal and written communication skills in French and English
• A customer service orientation and a passion for helping others
• Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
• A diligence for in-depth learning of software programs and new concepts
• Strong retention skills and patience for difficult troubleshooting scenarios

Benefits

• 100% company-paid monthly insurance premiums for employees and dependents
• Medical, Dental, Vision, and Life Insurance
• 4% pension scheme matching
• Long-Term & Short-Term Disability Coverage
• Holiday & Time Off
• 27 paid personal holidays (pro-rated first year)
• 12 paid holidays
• Monthly cell phone reimbursement
• Monthly reimbursement for Oyster card
• Team-building activities and events, including quarterly kick-off meetings and community volunteer day
• Matching charitable gift program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed