USA - Boarding Agent, Maritime Ship Agent

The Operations Representative (Boarding Agent) reports to the Operations Manager and is responsible for providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required.

Requirements

• Foundational knowledge of Port Operations and Port Agency services
• Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures
• Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven
• Attention to detail with a high level of accuracy
• Excellent customer service and communication skills, including strong verbal and listening skills
• Must possess an intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook
• High School diploma or GED equivalent required
• Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred
• Prior experience in marine agency field desired, but not required
• Eligibility to work in the US
• Valid "non-expired" state drivers' license, and vehicle insurance coverage
• Federal background check as part of the Transportation Worker Identification Credential (TWIC) program

Benefits

• Generous time off and paid holidays
• Three weeks’ vacation (immediately upon date of hire), 10 days Personal/Sick time, 12 paid holidays
• Paid parental leave
• Employee Assistance Program (EAP)
• Performance and Recognition
• Career growth and opportunities for promotions
• Bonus and other benefits