USA - Boarding Agent, Maritime Ship Agent

The Operations Representative (Boarding Agent) will provide logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required.

Requirements

• Foundational knowledge of Port Operations and Port Agency services.
• Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures.
• Organizational and time management skills with ability to prioritize, be detail oriented and results driven.
• Excellent customer service and communication skills, including strong verbal and listening skills.
• Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water.
• Climbing, ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms.
• Must be able to lift and carry 50 lbs.
• Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow).
• Advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook.

Benefits

• Generous time off and paid holidays
• Three weeks' vacation (immediately upon date of hire), 10 days Personal/Sick time, 12 paid holidays
• Paid parental leave
• Employee Assistance Program (EAP)
• Performance and Recognition
• Career growth and opportunities for promotions