SERVER

Provide first-class service while selling food & beverage products, promote the company, and encourage repeat business. Projects assigned by the Restaurant Manager.

Requirements

• Know and practice all safety and security policies & procedures
• Adhere to designated schedule and work station assignment
• Report to work clean, well-groomed, and in proper uniform 15 minutes before the scheduled shift
• Handle all transactions with speed and accuracy
• Strictly enforce all legal procedures relating to the sale and service of alcoholic beverages
• Keep work areas Clean, Neat, and Organized (CNO) at all times during shift
• Know shift information: station #s and Table #s, food & beverage specials of the day and upcoming events
• Adhere to all state and local health regulations
• Complete all daily side work and cleaning responsibilities
• Inform manager of needed supplies
• Approach and acknowledge guests upon arrival and thank them when they leave
• Upsell all beverages and specials
• Know ingredients of all menu items and drinks and be comfortable describing and selling all items in front of customers
• Maintain upbeat disposition and positive attitude, even when busy
• Help co-workers when they are in need of help
• Use proper telephone etiquette when using the phone
• Smile: your attitude will reflect to the Guests
• Restock before and at the end of each shift
• Communicate all specific problems or issues with the manager and all other staff members that need to be informed
• Maintain control over all situations, remaining calm and reasonable