Program Manager - ServiceNow (342)
iTech AGVirginia, United States
Posted May 5, 2026
Full Time
About the Company
iTech AG is a technology consulting firm founded in 2008 that specializes in modernizing systems and processes for federal, state, and private organizations. With expertise in management consulting, agile transformation, digital platforms, cybersecurity, and cloud infrastructure, iTech AG has completed numerous large-scale projects, including migrating over 80,000 users to Office 365 and rationalizing more than 14,000 applications. The company is distinguished by its innovative approach, commitment to people-first values, and focus on delivering efficient, predictable results.
Job Description
iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. The individual will serve as the primary client-facing lead, accountable for driving discovery, aligning stakeholders, and ensuring high-quality, actionable outputs that enable downstream implementation.
Requirements
- 5+ years of experience as a project manager leading enterprise IT implementations
- Minimum of 3 years demonstrated experience in leading ServiceNow implementations.
- Hands-on working knowledge of the ServiceNow platform, including understanding of platform architecture, module interdependencies, and native project/agile features
- Proven ability to serve as the primary client point of contact on a federal IT contract, managing task order execution and program delivery accountability
- Experience coordinating cross-functional delivery teams including architects, developers, analysts, and designers across multiple concurrent workstreams
- Demonstrated experience in prioritizing and managing process improvement initiatives aimed at increasing data integrity, reporting capability, and process efficiency.
Benefits
- 401k Matching
- Paid Time Off
- Retirement Plan
