RMA Technician [Santa Ana]

Iteris is seeking an RMA Technician to perform product diagnosis, repairs, and service, requiring advanced problem-solving and analytical skills, technical knowledge, and ability to troubleshoot and resolve hardware and software issues.

Requirements

• High School degree or general education degree (GED)
• Over three (3) years working in a manufacturing environment
• Over two (2) years experience with RMA transactions and process handling
• Troubleshooting, identification of electronic and mechanical failure modes
• Ability to read and interpret electrical schematics, written orders and specifications, blueprints, and instructions
• Fluent domain of the English language: Ability to read, write and speak English well
• Strong organization and time management skills
• Proficiency with Microsoft Office Suite
• Must be legally authorized to work in the United States
• Bilingual (English/Spanish), a plus

Benefits

• Incentive-based yearly bonus
• 401(k) with immediate matching and no vesting period
• Generous Paid-Time-Off [PTO] benefits
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Education assistance program