Customer Service Specialist

Join J. J. Keller as a Customer Service Specialist and help employers protect people and the businesses they run. The role involves answering client calls, assisting with trip permits, and maintaining regulatory compliance. J. J. Keller offers a remote-friendly culture, competitive pay, and benefits.

Requirements

• 3+ years of experience in customer service environment, with 1+ years being in a call center.
• High School Graduate or General Education Degree (GED).
• Proficient in the use of a PC and MS Office Suite, including intermediate functions.
• Commitment to providing outstanding client service.
• Excellent verbal and written communication skills.
• Strong organizational, problem solving, and analysis skills.
• Ability to work in a fast-paced, deadline driven environment.

Benefits

• 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
• Annual Reviews + Merit Increases + Quarterly Bonus Program
• Medical + Dental + Vision Insurance
• 401(k) with Employer Match + Company-funded Profit Sharing