Casino Concierge

Provide friendly, fast, and helpful guest service to all guests and team members. Assist guests with questions as they relate to the property, loyalty programs, and current promotions. Maintains in-depth knowledge of the Sweetwater Rewards players club program, casino promotions, events, and amenities.

Requirements

• High school diploma or equivalent required
• Minimum of 1-year hospitality experience
• Able to promptly and accurately follow instructions given by leadership
• Ability to maintain composure and perform in a high-stress, fast-paced environment
• Must have the ability to operate computer/computer software programs, 10-key calculator, copy machines, computer printers/embossers, and other office equipment
• Must be able to acquire and maintain an appropriate gaming license