IT Operations Engineer

IT Operations Engineer will support, configure, and maintain multiple systems across technology stacks, troubleshoot issues, and collaborate with users to optimize operations.

Requirements

• Passion for helping people and solving technical problems
• Solid foundation in information technology and networking principles
• Technical expertise in networking, programming, or system administration
• Knowledge and training in Windows Desktop/Server Operating Systems and best practices in a production environment
• Working knowledge of Active Directory, Group Policy and other common Windows administration sub-systems
• Clear, concise, and empathetic verbal communication skills
• Excellent written communication for technical documentation and knowledge base maintenance
• Flexibility to work occasional evening or weekend hours
• Familiarity with either the Linux or macOS operating systems would be a bonus
• Technical strength in programming or scripting for the Windows platform (especially PowerShell) or the Linux platform (especially Bash) would also be a bonus

Benefits

• Immediate feedback and satisfaction of seeing solutions directly impact the business
• Opportunity to work in a global IT Operations group and collaborate with specialized teams