Customer Service

The Customer Service role is responsible for being the primary contact for customers, intercepting shipping orders, and ensuring accurate and timely response to internal and external reporting. The position requires a high degree of quantifiable and qualifiable results, with a focus on growing volumes and GP and cross-selling initiatives.

Requirements

• 2+ years of experience in operations
• Computer skills including Microsoft Office suite, Excel and operational system (C1, forward, etc.)
• Good written and verbal skills
• Detail oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently
• Cross selling capabilities
• Customer orientated
• English advanced