Customer Service Representative - State Farm Agent Team Member
Jasmine Ross - State Farm AgentMichigan, United States
Posted May 8, 2022
Full Time
About the Company
Jasmine Ross Insurance Agency specializes in a wide range of personal and commercial insurance products, including auto, home, renters, condo, manufactured home, business, and various life insurance options. The agency’s core focus is delivering personalized, caring service that builds long‑lasting relationships with clients and families, ensuring they are protected from financial loss and supported through recovery. Beyond core coverage, the firm also offers financial services such as retirement planning, credit cards, vehicle loans, and liability umbrella policies to create comprehensive protection and future security. Jasmine Ross distinguishes itself through a positive, integrity‑driven culture that celebrates clients’ financial achievements and helps them build lasting legacies.
Job Description
State Farm is seeking a Customer Service Representative to join their team. This role focuses on providing exceptional customer experiences to policyholders and helping them resolve inquiries, coordinate with team members, and anticipate community needs. The company emphasizes building a positive and welcoming work environment, prioritizing customer relationships.
Requirements
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Benefits
- Life insurance
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
