Customer Relations Representative - State Farm Agent Team Member
Jasmine Ross - State Farm AgentPlymouth, Michigan, United States
Posted May 23, 2022
Full Time
About the Company
Jasmine Ross Insurance Agency specializes in a wide range of personal and commercial insurance products, including auto, home, renters, condo, manufactured home, business, and various life insurance options. The agency’s core focus is delivering personalized, caring service that builds long‑lasting relationships with clients and families, ensuring they are protected from financial loss and supported through recovery. Beyond core coverage, the firm also offers financial services such as retirement planning, credit cards, vehicle loans, and liability umbrella policies to create comprehensive protection and future security. Jasmine Ross distinguishes itself through a positive, integrity‑driven culture that celebrates clients’ financial achievements and helps them build lasting legacies.
Job Description
State Farm is seeking a Customer Relations Representative to join their team. This role focuses on providing exceptional customer service, resolving inquiries, and enhancing customer loyalty. The position requires attention to detail, strong customer service skills, and a desire to help people with their insurance needs. The company emphasizes a welcoming and caring environment.
Requirements
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information.
- Assist with customer retention strategies.
Benefits
- Life insurance
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
