Customer Service Representative - State Farm Agent Team Member
Matt Basile - State Farm AgentDelaware, United States
Posted May 8, 2022
Full Time
About the Company
Matt Basile – State Farm Insurance Agent serves Delaware residents with comprehensive coverage including auto, home, renters, life, health, disability, and business insurance, as well as annuity products and financial reviews. The agency emphasizes lifelong relationships, helping clients manage everyday risks and achieve financial goals through personalized risk‑tolerance assessments and tailored policy solutions. With a focus on community service, Matt Basile offers a suite of discounts—multi‑line, multi‑car, defensive driving, and more—to maximize value for policyholders. The agent’s blend of State Farm’s nationwide expertise and local, relationship‑driven approach distinguishes it in the competitive insurance market.
Job Description
State Farm is seeking a Customer Service Representative for a team member. The role involves building relationships with customers, providing product and service information, and generating leads. It requires a customer-focused and detail-oriented individual.
Requirements
- Establish customer relationships
- Use a customer-focused, needs-based review process
- Develop leads, schedule appointments, identify customer needs
- Market products and services
- Excellent communication skills
- Detailed orientation
- Bilingual Spanish preferred
Benefits
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
