The Shuttle Driver, under the general supervision of the Shuttle Supervisor, provides safe and courteous and on-time transportation to resort guests and staff to and from fixed shuttle stops both on resort and off, during a scheduled shift.
Requirements
- Must be able to communicate by radio and/or cell telephone.
- Must be able to provide verbal and/or written reports and respond to operational issues per prescribed policy.
- Must have a clean driving record and a valid Vermont Commercial Driver License, Class C with a Passenger Endorsement.
- Drivers are subject to random DOT drug and alcohol testing and must have a valid license and DOT medical examiners card at the time of hire.
- Must undergo and successfully pass an annual DOT medical examination.
- Must be able to perform pre-and-post-trip vehicle inspections, cleaning and servicing to assist in maintaining vehicles in a safe operating condition.
- Must be able to follow an on demand schedule of pick-ups and drop-offs on resort as well as at transportation hubs and terminals.
- Must follow a schedule of pick-ups and drop-offs at on resort designated stops as well as all guest hotel, condominium, town home or cottage locations as well as off resort locations designated for employee pick-up and drop off.
- Must adhere to traffic regulations, collect fares and provide verbal information to the public regarding routes, schedules and transfer points.
- Must be willing to greet every customer in a friendly, professional manner.
- Must have or be willing to develop a working knowledge of the history and amenities Jay Peak Resort and regional points of interest in the US and Canada.
- Must be flexible with work shifts/hours, including overtime, to service late departs and arrivals, peak volume periods, vacated shifts, and other emergency situations.
- Must follow all Jay Peak, Inc. work rules and procedures as set forth in the Employee Handbook and through management’s instruction.
- Must be willing to listen to customer complaints and direct information to the Shuttle Supervisor.
- Must provide, maintain and ensure complete customer service for the all guests and staff members utilizing the service.
- May be asked to perform any additional duties and special tasks as assigned.
Benefits
- Paid Sick Time
- 401k program eligibility with employer match after a year of employment with 1,000 hours of service
- FREE or deeply discounted season passes for you and your dependents
- Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
- Seasonal employee parties
- Regular free employee breakfasts/lunches, family events, and parties
