Sales Analyst

The Sales Analyst supports the sales team by managing sales systems and processes, analyzing sales and customer data, and ensuring effective order processing and customer support.

Requirements

• Selecting, managing, and training sales staff on sales related systems, databases, and associated processes
• Order processing and customer support including advising customers of product shortages, expected delivery dates, price changes, etc.
• Organizing sales seminars and workshops for customers
• Managing inventory of sales literature and brochures
• Conducting competitor research and maintaining a library of competitor information
• Preparing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Inclusive and dynamic work environment