The Sales Analyst supports the sales team by managing sales systems and processes, analyzing sales and customer data, and ensuring effective order processing and customer support.
Requirements
- Selecting, managing, and training sales staff on sales related systems, databases, and associated processes
- Order processing and customer support including advising customers of product shortages, expected delivery dates, price changes, etc.
- Organizing sales seminars and workshops for customers
- Managing inventory of sales literature and brochures
- Conducting competitor research and maintaining a library of competitor information
- Preparing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and development
- Inclusive and dynamic work environment