Client Services Manager
JDJ DiagnosticsDurban, KwaZulu-Natal, South Africa
Posted December 12, 2025
Full Time
About the Company
JDJ Diagnostics is a multidisciplinary pathology laboratory led by practicing pathologists, delivering personalized and comprehensive diagnostic services across a broad spectrum of clinical needs. The company integrates traditional histopathology, molecular testing, and advanced imaging to provide accurate, timely results for clinicians and patients alike. By tailoring each test protocol to the individual patient’s context, JDJ Diagnostics enhances diagnostic precision and supports informed treatment decisions. Its unique blend of expert leadership, multidisciplinary collaboration, and patient-centered focus sets it apart in the competitive diagnostics market.
Job Description
We are seeking a visionary Client Services Manager to lead a revolution in patient experience and redefine excellence in healthcare delivery.
Requirements
- Bachelor's degree in Business, Marketing, Healthcare Management, or equivalent experience.
- 3+ years in client services or account management, with 12 years in a leadership role.
- Proven success in managing complex client relationships and delivering outstanding results.
- Exceptional communication and emotional intelligence, with the ability to inspire trust and action.
- Strong organizational skills and the ability to manage multiple priorities with grace.
- Proficiency in Microsoft Office and CRM platforms.