Service Operations Specialist
JFMassachusetts, United States
Posted December 2, 2025
Full Time
About the Company
JF Petroleum Group is a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs.
Job Description
The Service Operations Specialist is responsible for the effective deployment of technicians to assigned customer work orders, working in close collaboration with the Service Manager and Lead Technician(s) to safely deliver high quality service in accordance with customer expectations.
Requirements
- High School Diploma or GED, required
- Highly organized
- Familiarity with ServiceMax & knowledge of MS Office (Excel, Outlook, Word, Teams), preferred
- Team player; demonstrated ability to work collaboratively in a high-performing, fast paced team environment.
- Conflict resolution and conflict management experience
- Excellent time management skills and ability to multitask
- Excellent communication skills and interpersonal abilities, including negotiation skills
- Petroleum service experience preferred
- Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
Benefits
- Competitive pay
- 401(k) with company match
- Paid time off
- Paid holidays
- Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
- Life insurance-company provided
- Bonus program eligibility
- Paid training for field personnel
- Uniforms provided for field personnel