Automotive Service Advisors are needed now at Jim Hudson Ford. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers.
Requirements
- Schedule appointments with customers
- Greet customers and make them feel welcome!
- Work with customer and technician to identify required services using vehicle's service history
- Advise customers on necessary/suggested services and costs; advise of any current special promotions available
- Compute cost of replacement parts and labor
- Address customer's questions and needs promptly and professionally
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
- Review results of customer satisfaction surveys with service manager
- Meet the dealership's standards for repair order production
Benefits
- Guaranteed pay while training
- Company provided training and education
- Medical, Dental and Vision Insurance
- $25K employer paid life insurance
- Disability Insurance
- 401(k) retirement plan with employer match
- Employee Assistance Program
- Employee Assistance Fund
- Flexible Scheduling
- Corporate Chaplain
- Paid Vacation and Personal Leave
- Paid Holidays
- Career advancement opportunities
- Positive and professional work environment