DISPATCHER

Our large towing and transport business is seeking a 3rd Shift dispatcher for their Dubuque, Iowa location, serving multiple Iowa communities. The role involves dispatching calls, handling customer requests, and ensuring smooth operations within a customer-oriented environment. Candidates should be energetic, friendly, and possess strong problem-solving and communication skills.

Requirements

• Dispatching calls to team of drivers
• Handling customer and driver requests or issues
• Communicating and working well with the team
• Adjusting confidently as needed
• Answering phones and helping customers
• Inputting data for calls
• High school or equivalent
• Self-Motivated
• Strong communication skills
• Detail oriented
• Customer service skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Work well under pressure

Benefits

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• PTO
• Paid Holidays