German Payment Customer Support Advisor – FinTech Sector | Athens (On-site)

We are looking for a German Payment Customer Support Advisor to support merchants in the FinTech and Payment Services sector in Athens, Greece. The ideal candidate will have a native or nearly native level of German, excellent PC skills, and excellent communication skills. The role involves processing transactions, onboarding new customers, and providing B2B customer support.

Requirements

• German on a native or nearly native level (C2)
• English on C1 level
• Excellent PC skills and secure handling of MS Office
• Analytical thinking and security handling of numbers and financial data
• Excellent communication skills in speech and writing
• Problem-solving competence
• Team skills and goal-oriented attitude
• Quick grasp and structured working style

Benefits

• Unlimited employment contract
• Performance bonus of up to 10%, up to 12% if exceeded
• EUR 500 anniversary bonus
• Daily cash bonus via Mastercard
• 3 weeks of training plus 2 weeks of nesting
• Airfare reimbursement (300 EUR within the first month)
• Support with shared accommodation in the first month
• Mortgage allowance
• Private health and life insurance from the first day
• Free use of the company's fitness studio
• Fixed working hours for mothers with children up to 2 years old
• International work environment with development opportunities