Property Management Coordinator (Emirati National w Family Book)

A Property Administrator within the Dubai office, working as part of the Property Management team on managed properties.

Requirements

• Provide administrative support services for the efficient and effective operation of the Property Management department.
• Maintain an accurate filing system incorporating tenant information, building/equipment maintenance, occupancy data, and accounting records.
• Prepare and send lease renewal notices.
• Draft tenancy agreements for new leases and lease renewals.
• Follow up on lease renewals and cheque settlements.
• Ensure tenant concerns and complaints are addressed promptly and satisfactorily.
• Register tenancy contracts in the Ejari system.
• Assist tenants in registering utilities (water and electricity) with DEWA.
• Assist with the preparation of monthly management reports for designated properties.
• Meet tenants to receive signed tenancy contracts, ID documents, and lease-related payments.
• Prepare onboarding/offboarding files for new/vacating tenants for handover to client offices.
• Input data into the relevant property management systems.
• Collaborate effectively with team members, sharing knowledge and experiences to enhance efficiencies.
• Contribute to the achievement of team goals and departmental objectives.
• Maintain strong day-to-day rapport with clients and tenants, reflecting a high level of professionalism.
• Uphold service quality aligned with the organizations brand and reputation.
• Ensure departmental targets are met on a monthly basis.
• Ensure timely processing of renewals and the receipt and dispatch of rental cheques to landlords.
• Demonstrate proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Follow established processes end-to-end, identifying areas for improvement to maximize efficiency.
• Ensure accurate and timely input of data into Excel sheets and software platforms.