Head of CRM

Head of CRM to lead a team of 70+, overseeing CRM strategy, technology integration, operational excellence, and infrastructure foundation for scalable, high-performance CRM execution.

Requirements

• Bachelor's degree, or ideally a Master's degree, in Marketing, IT, Business, or a related field
• 3+ years of experience leading CRM or retention marketing teams in iGaming
• Highly analytical with strong expertise in CRM systems & automation platforms
• Experience of working with multi-brand operations
• Demonstrated success in scaling marketing operations across multiple jurisdictions
• Expertise with player demographics and the ability to create and successfully drive multichannel strategic campaigns

Benefits

• Salary of €90-108K + bonus based on KPIs
• Hybrid flexibility - 2 days from home, 3 from the office
• Flexible working policy allowing up to 2 weeks of remote work per year
• Extra week vacation leave
• Choose the equipment and tools you need to perform to your best ability
• Wellbeing allowance
• Private Health Insurance
• Support for your career development