Luxury Store Manager job description for Johnny Was, LLC in Corte Madera, CA. The Store Manager will support and execute all company initiatives and foster a culture of teamwork to maximize profitability. Key responsibilities include meeting sales plan, demonstrating strong business acumen, and implementing company standards and practices.
Requirements
- Meet and exceed store sales plan
- Demonstrate strong business acumen, strategically forecasts, plans and budgets to the needs of the business
- Innovative and entrepreneurial mindset to utilize all tools/support available within the framework of the business and develop creative approaches to drive toppling results
- Act as a brand ambassador in the local market/mall to drive brand loyalty and business
- Understand and use all retail systems and reporting tools
- Responsible for store inventory control and loss prevention
- Complete operational tasks in a timely manner while maintaining daily operational tasks according to Johnny Was standards
- Implement and maintain all company standards and practices
- Maintain interior and exterior upkeep of the building with partnership from the corporate office
- Leadership and development attributes include contributing to long term growth, minimizing turnover, recruiting high level candidates, and developing a store team
- Fosters an environment of teamwork and collaboration as well as enthusiasm and positivity
- Demonstrates confidence when leading the team and managing the store
- Evaluates performance of all team members and provides consistent and timely feedback
- Resolves performance problems using appropriate communication, coaching and counseling techniques
- Coach, develop and motivate the sales team on a daily, weekly and monthly basis to meet goals
- Ensure the team receives all new product knowledge training to strengthen selling skills
- Model and enforce dress code compliance
- Achieve personal selling goals consistently
- Ensure that customer and employee experience are prioritized over workload or tasking
- Create a warm and inviting environment where clients feel welcomed, engaged and that their business is of the utmost importance
- Create an elevated and VIP customer experience at every opportunity
- Build repeat business by ensuring all client capture tools and strategies around data capture, outreach, and follow up are consistently executed
- Meeting customer issues with patience while being solution oriented for the highest good of the client
- Provide an individualized and positive experience for all customers entering the store
Benefits
- Salary range - $85 to $90k Plus Commission
- Generous Paid Time Off
