Bilingual Spanish Member Service Center Rep I (70599)
JOHNS HOPKINS FEDERAL CREDIT UNIONBaltimore, Maryland, United States
Posted January 23, 2026
20.55 - 25.69
Full Time
About the Company
Johns Hopkins Federal Credit Union, established in 1971 by a group of Johns Hopkins University employees, serves the Hopkins community and affiliated entities with a full suite of financial products including savings, checking, loans, and credit cards. As a member‑owned credit union, it prioritizes personalized service and community‑focused values, distinguishing itself as a trusted partner for employees, students, and alumni. The organization’s charter allows it to expand its membership while maintaining a strong commitment to the university’s culture and mission. With a reputation for high‑quality financial services and a member‑centric approach, JOHNS HOPKINS FEDERAL CREDIT UNION remains a preferred financial institution for those connected to the Hopkins community.
Job Description
Handles routine member service communications via telephone and fax, promotes positive member relations, and cross-sells Credit Union services.
Requirements
- Fluency in Spanish
- High school diploma or equivalent and one year of experience in a Credit Union, banking, and/or call center environment
- Strong customer service skills
- Effective verbal and written communication
