Customer Solutions Technician- Derry area
Johnson ControlsDerry/Londonderry, Northern Ireland, United Kingdom
Posted March 30, 2026
Full Time
About the Company
ADT is the name people trust to protect what’s precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month.
Job Description
Customer Solutions Technician job opening in County Derry, Northern Ireland. The role involves carrying out routine inspections, breakdown repairs, and installations of CCTV, video doorbell, and intruder alarm systems. The job requires excellent customer service skills, ability to work at height, and have a full UK manual driver's license.
Requirements
- Full UK manual driver's license
- Ability to carry and climb ladders and to work at height
- Practical skills to work with hand and power tools
- Ability to work safely and responsibly
- Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team
- Excellent communication, relationship building skills and able to exceed customer expectations
- Familiar with the use of technology like smartphones, tablets and PCs
- Electrical experience/qualifications (preferred)
- Previous experience in installing/servicing in a residential environment (preferred)
Benefits
- Basic salary plus bonus
- Pension
- Company van, tools, uniform
- iPad + Company Phone
- Personal Career development
- 25 Annual Holidays + Bank holidays
