Customer Support Technician

Join our ADT Support team as a Customer Support Technician and enjoy comprehensive training, long-term job security, and clear opportunities for career growth. Diagnose and troubleshoot security alarm faults, deliver excellent customer service, and handle bespoke and high-security customer requirements with discretion.

Requirements

• 6-8 weeks of fully paid daytime training required prior to starting the night shift rotation
• Customer service skills and experience
• Excellent communication skills
• Ability to convey technical information to a non-technical audience
• Interest in problem-solving

Benefits

• Competitive Salary
• Bonus Plan
• Generous Leave
• Holiday Purchase Scheme
• Comprehensive Benefits
• Exclusive Discounts
• Free Onsite Parking
• Dress Down Fridays