HVAC Customer Service Representative
Johnson ControlsIrving, Texas, United States
Posted March 30, 2026
Full Time
About the Company
Johnson Controls is a global leader in creating smart, healthy, and sustainable buildings that improve life for people, places, and the planet.
Job Description
We're looking for a HVAC Customer Service Representative to join our team. In this role, you'll be responsible for serving as a role model for safety, integrity, and customer satisfaction, leading the 180-Day Renewal Process, and working closely with internal teams and customers to reduce attrition and drive timely renewals.
Requirements
- High school diploma or equivalent
- At least five years of experience in service operations or service scheduling
- Strong interpersonal and communication skills
- Ability to work independently with strong organizational and detail-orientation skills
- Proficiency in Microsoft Word and Excel
Benefits
- Competitive salary and performance-based incentives
- Short-Term Incentive pay
- Paid time off
- Comprehensive benefits package (medical, dental, vision, 401K)
- Encouraging and collaborative team environment
- Commitment to safety through our Zero Harm policy
- Career growth opportunities with a global industry leader
