Principal Application Engineer

Principal Application Engineer responsible for supporting the sale of Chiller products through direct assistance of branch office personnel and sales/marketing personnel in export markets. Key responsibilities include providing pre-sale technical support, generating special quotations, and supporting order execution via interactions with the Order Management and Contract Engineering teams.

Requirements

• Daily interaction with field sales personnel providing guidance on the application and installation of assigned Chiller Solutions equipment in HVAC systems.
• Interaction with field personnel must include systems applications advice, creative solutions to unique customer needs and use of competitor knowledge to create advantages.
• Be proficient in the use of in-house engineering systems and documentation to aid in responding to inquiries for product details.
• Assist and counsel sales personnel in resolving equipment/job/code challenges.
• Effectively communicate and follow up with sales personnel, design engineers and product management teams to ensure customer requirements are clearly understood and responses are efficiently executed.
• Participate in product team meetings to plan and implement business development opportunities.
• Create and deliver portions of sales training programs.
• Guide and support the efforts of other Application Engineers, Product Marketing staff, Sales Engineers and Sales Agents.
• Demonstrate a high level of knowledge of products (JCI and competitor’s), market conditions and direction, environment (external influences of industry organizations and governmental regulations), technologies and their effect to the business.
• Ability to perform successfully in a multifunctional-team-work environment and be able to work independently with minimal supervision.
• Strict adherence to the Company’s Code of Conduct and Business Ethics standards.

Benefits

• Competitive benefits package
• Bonus plan