Technical Support Engineer

Join our team at Johnson Controls, where our teams across the UK and Ireland focus on delivering exceptional major projects in diverse sectors. The Technical Support Engineer plays a pivotal role in providing second-line support to field engineers and clients to ensure the successful maintenance and servicing of digital CCTV and associated electronic security systems, building management, and AV systems.

Requirements

• A solid understanding of networking capabilities, including the configuration of network hardware
• Experience in installing and supporting Microsoft Windows operating systems, with a focus on network and security settings
• A broad understanding of IT fundamentals and computer system architecture
• Strong stakeholder management skills across various levels
• Excellent verbal and written communication skills, capable of conveying technical information to non-technical audiences
• Exceptional organizational and planning skills to manage multiple priorities effectively

Benefits

• Competitive basic salary
• Optional overtime
• Travel Time
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities