Front-Line Service Representative
Join Our TeamPhiladelphia, Pennsylvania, United States
Posted September 23, 2025
30000 - 30000 USD year
Full Time
About the Company
City Fitness is a community-focused fitness club in Philadelphia offering gym access, personal training, and a variety of group and studio classes such as yoga, Pilates, and cardio. The club emphasizes connection, state‑of‑the‑art equipment, and amenities like sauna and nutrition shakes to support members’ health and wellness goals.
Job Description
City Fitness is seeking a customer service champion for its front desk reception role. This is a pivotal position where the individual will be the face of the organization, a first point of contact for members, and a facilitator of all aspects of a positive member experience. Responsibilities include greeting guests, handling transactions, managing inventory, and maintaining a clean work environment.
Requirements
- Must be 18 years or older
- High School diploma or GED Equivalency
- Proficient in Microsoft Office Suite
- Assertive, enthusiastic, and punctual
- Comfortable engaging members and upholding policy
- Ability to multi-task and maintain composure
- Ability to take initiative and problem solve
- Patient and comfortable dealing with complaints
- Ethical conduct and personal integrity
Benefits
- Complimentary gym membership
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Employee discounts
- Community partnership perks
- C
