In-country Operations Manager

As In-Country Operations Manager you will be accountable for shaping and implementing the strategic roadmap for our key strategic partnerships for JUMO by utilising existing local market knowledge, operational execution and building strong relationships internally and externally.

Requirements

• Be responsible for operational targets: Support product performance objectives by contributing recommendations to strategic plans and reviews;
• Take accountability for relationship management: Sustain rapport with designated stakeholder groups by making regular visits;
• Be actively engaged: Pro-actively seek inputs and stimulate discussions with teams responsible for Portfolio Management, Product, Marketing, Customer Insights, Data Science, Finance, Capabilities and Customer Operations to resolve potential problems and identify opportunities;
• Own project management and coordination: Take personal accountability in proactively planning and executing new and existing projects and operational activities including but not limited to operational compliance;
• Manage reporting and governance: Provide real-time, robust, reliable, insightful business information and support preparation for partner SteerCo engagements;
• Ensure a clear grasp on any regulatory changes within the ecosystem that will affect our operations in-country.