
Job description
We're building cutting-edge LLM-powered workflow tools to supercharge investment research for private market investors. As an AI Deployment Lead, you'll manage global deployments of 1000s of users, act as the Voice of the Customer, and drive adoption, satisfaction, and retention with our users.
You will own, build, and nurture strong relationships with customers, plan and execute large-scale AI deployments, act as the voice of the customer, and leverage data to drive customer usage, satisfaction, and retention.
We're looking for an experienced customer success lead who has 2+ years of consulting experience, an active interest in AI, and excellent communication and presentation skills.
Company

Legal • Tech, Software & IT Services
Junior is an AI-powered legal technology company built by attorneys, designed to enhance efficiency across the entire legal workflow. Initially proven in the complex field of patent prosecution, Junior now supports a broad range of legal documents – including contracts, briefs, and memos – directly within Microsoft Word and Google Docs. The platform provides AI agents, customizable prompts, and firm-specific knowledge directly at the point of drafting, enabling legal professionals to streamline their work. Beyond document drafting, Junior offers a comprehensive patent workbench – 'Junior Universe' – for tasks such as examiner strategy, claim charting, and prior art research. Committed to data security, Junior maintains SOC 2 Type II, ISO 27001, and ISO 42001 certifications, and offers zero data retention. As an official Microsoft partner, Junior represents a cutting-edge solution for law firms and in-house legal teams seeking to integrate generative AI into their practice.
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