16521 - HMCTS Operational Support Officer - Workington County Court
Justice Gov UKEngland, United Kingdom
Posted April 8, 2026
Full Time
About the Company
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil, and family Courts and Tribunals in England and Wales.
Job Description
Operational Support Officers play a critical role in providing excellent administrative support and customer service to court users, judiciary, and management in the HM Courts & Tribunals Service. They assist with the creation and management of County Court claims, deal with enquiries from service users, and handle sensitive and challenging cases.
Requirements
- Excellent attention to detail and good written and verbal communication skills
- Friendly and approachable manner
- Proactive and effective support to customers by phone and email
- Organising your time, prioritising efficiently, and multi-tasking
- Adapting to using various software packages
Benefits
- Annual Leave
- Pension
- Training
- Networks
- Support
- Flexible Working hours
- Generous Paid Time Off