17242 - Casework Support

The Caseworker Support (Band 4) role is central to the efficient working of the Briefing & Correspondence team. The role involves managing functional mailboxes, directing correspondence and casework requests, and logging and allocating cases to caseworkers. The successful candidate will be able to quickly become proficient in undertaking various processes and carrying them out to a consistently high standard.

Requirements

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the EUSS
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Benefits

• Annual Leave
• Bank, Public and Privilege Holidays
• Pension
• Season Ticket Advance
• Childcare Vouchers
• Training