EDM Support Manager
KainosBuenos Aires, Autonomous City of Buenos Aires, Argentina
Posted February 2, 2026
Full Time
About the Company
Kainos is a problem-solving company that creates real impact through technology.
Job Description
Join Kainos and Shape the Future. As an EDM Support Manager, you will oversee the day-to-day delivery of support for the Kainos EDM product.
Requirements
- Strong experience in a commercial IT environment
- Proven support management or team lead responsibilities
- Ability to remain calm and effective under pressure
- Understanding of ITIL principles
- Experience managing client relationships and delivering against support SLAs
- Experience working in a technical product environment
- Ability to make pragmatic decisions balancing client needs, product direction, and commercial considerations
Benefits
- People-first culture
- Diverse and ambitious team
- Collaborative environment
- Opportunities for growth and professional development
