Key Account Manager

We are Kaizen Gaming, a diverse team of over 2,700 people from 40+ nationalities. We aim to leverage cutting-edge technology to provide a world-class experience to our customers. The Key Account Manager will oversee high-net-worth customers in the local market, focusing on building relationships and delivering personalized experiences.

Requirements

• Manage the customer portfolio and establish strong personal relationships
• Deliver top-tier customer service to assigned customers
• Monitor individual customer performance and ensure timely provision of rewards
• Proactively target individual customers with appropriate actions
• Strategically plan and host diverse local or global Key Account events
• Monitor market-level performance and comprehend emerging trends
• Initiate campaigns tailored to stimulate activity among assigned Key Accounts

Benefits

• Hybrid way of working
• Competitive pay and bonus scheme
• Private health insurance for you and your family
• Monthly meal allowance
• Developmental 360° feedback framework
• Unlimited access to Udemy & continuous training