Customer Service Sales Support Specialist
KalsecEngland, United Kingdom
Posted February 25, 2026
Full Time
About the Company
Kalsec is a global supplier of natural food ingredients, specializing in high‑quality liquid extracts derived from herbs, spices, vegetables and hops. The company translates these botanicals into ready‑to‑use flavor, color and antioxidant solutions that fit seamlessly into a wide range of food and beverage formulations. Kalsec’s portfolio includes advanced hop products, spice and herb flavor extracts, natural colors and functional antioxidants, offering manufacturers a one‑stop source of innovative, sustainable ingredients. With a focus on reliability and scientific rigor, Kalsec distinguishes itself as the only provider that delivers a complete line of natural, engineered solutions to address the evolving challenges of the food and beverage industry worldwide.
Job Description
Collaborate with Kalsec Sales, Operations, and Supply Chain to ensure superior customer service and aim for first contact resolution.
Requirements
- 3-5 years of Customer Service Experience
- Excellent interpersonal, communication, and customer service skills
- Ability to succeed in a dynamic, fast-paced work environment
- Ability to thrive in a cross-cultural work environment
- Positive Phone Etiquette
- ERP and CRM experience
- Detail and solution-oriented approach
- Tactful and skilled in conflict resolution
- Demonstrated Microsoft Office skills
