Specialist - Game Day Mobile Ticketing
Kansas City RoyalsKansas City, Missouri, United States
Posted February 2, 2026
Part Time
About the Company
The Kansas City Royals are a Major League Baseball franchise competing in the American League Central Division, dedicated to delivering high‑level professional baseball and fostering community pride. Based in Kansas City, Missouri, the team operates out of Kauffman Stadium, a historic venue that has hosted millions of fans since 1973 and is celebrated for its iconic design and enduring atmosphere. The Royals focus on competitive play, fan engagement, and youth development programs, positioning themselves as a cornerstone of the region’s sports culture. Their commitment to tradition, community outreach, and a family‑friendly environment distinguishes them within the league and offers a dynamic workplace for sports professionals.
Job Description
Job Summary: Our Game-Day Mobile Ticketing Specialist position is a seasonal position necessary for ticketed events at Kauffman Stadium. This position is responsible for handling and resolving mobile ticketing related issues around Kauffman Stadium during games and/or other events.
Requirements
- At least 1 year of Customer Service or related experience
- Flexible schedule and availability to work most or all game-days, including weekends, holidays, and night games
- Ability to work in outdoor conditions
- Knowledge and experience of mobile ticketing and related apps preferred
- Effective communication skills
- Exceptional attention to detail
- Exemplary problem-solving skills
- Energetic and enthusiastic
- Ability to lift items weighing as much as 15 pounds
- Ability to stand 2+ hours per shift
