Kaseya is seeking a Lead Support Analyst for Oracle Fusion & Enterprise Cloud Applications. The role involves combined support and release management activities, including leading the support of Oracle Fusion Cloud Applications, monitoring integrations and critical jobs, and ensuring the scalability, performance, and security of applications.
Requirements
- In-depth technical knowledge and functionality of Oracle Fusion Cloud Applications including ERP, SCM, and HCM
- Deep understanding & technical experience with Oracle Fusion Cloud Applications security, integration framework, reporting & analytics, extensibility, personalization, configuration, architecture, and operations
- Strong knowledge of tools used to modify UI in Oracle Fusion Cloud Applications
- Strong understanding of databases, Excel, BI Reports including RTF, eText and Excel Template, XSL, OTBI reports, HCM Extracts, BI Cloud Connector, & BI folder security
- Strong functional knowledge in defining and using flex fields, lookups, values set, work structures, area of responsibility, personalization, Business Process Management (BPM), approval, and configurations
- Minimum of 7-10 years of experience as a Lead Engineer or similar role in Oracle Fusion Cloud Applications (ERP/SCM/HCM)
- Completion of at least one full implementation of Oracle Fusion Cloud Applications (ERP/SCM/HCM) in a technical role
- Minimum of 5 year of experience with Oracle PaaS solutions: Oracle Integration Cloud, Oracle Process Automation, and Visual Builder Cloud Service / Oracle Apex
- At least 3 years of prior experience in a team lead role is mandatory
- Experience working with Oracle & other 3rd party vendors to resolve production support cases/issues
- Experience with data management, reporting solutions, and preparation of technical reports by collecting, analyzing, and summarizing information and trends
- Experience with REST API, SOAP, Web Services, Application Composer, Page Composer, and Page Configurator
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan