Senior Customer Service Engineer
KateevaChina
Posted February 1, 2023
Full Time
About the Company
Kateeva is a leading provider of inkjet deposition production equipment solutions for OLED display manufacturers. Utilizing YIELDjetâ„¢ technology, they offer high-speed and accurate coating deposition, particularly for the organic thin film encapsulation layer in mobile devices. With operations across multiple global locations and support from prominent venture capital firms, Kateeva stands out as an innovative player in the OLED technology sector.
Job Description
Join Kateeva's exciting industry as a Senior Customer Service Engineer, enabling innovation in OLED displays and inkjet technology. Perform equipment installation, troubleshooting, and training, while maintaining equipment functionality and ensuring customer satisfaction.
Requirements
- Install equipment at customer locations
- Analyze applicability, accuracy and adherence to design specifications
- Evaluate and diagnose problems and make appropriate repairs
- Maintain and optimize equipment on a daily basis
- Train customers in use and routine maintenance of equipment
- Perform administrative and coordination duties
Benefits
- Competitive salary
- Medical insurance
- Paid time off
- Retirement plan