MISS: IT Customer Support Analyst (Contingency Hire)
KBR, Inc.Baghdad, Baghdad Governorate, Iraq
Posted January 29, 2025
Full Time
About the Company
At KBR, we deliver science, technology and engineering solutions that are helping governments and companies around the world take on the great challenges of our time. Follow @KBRCareers for opportunities, updates and a closer look at how We do things that matter.
Job Description
As an IT Customer Support Analyst, you will plan, install, troubleshoot, and perform maintenance on communications and Information Technology (IT) systems in support of the U.S. Department of State mission in Iraq. You will also contribute to the daily operation of the site and support the work of all staff.
Requirements
- Support and maintain the Embassy network in accordance with the PWS/SOW.
- Provide help desk support to staff and subcontractors as required.
- Maintain local user accounts.
- Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices.
- Perform computer imaging and deployment.
- Assist users with hardware and software configuration of computers and accessories.
- Install and document approved software and peripherals.
- Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.).
- Provide local client support for a variety of business applications.
- Provide additional assistance as needed to support requirements and directives.
Benefits
- Medical
- Dental
- Life Insurance
- AD&D
- R&R
- Employee Support Program