MISS: Senior IT Customer Support Analyst (Contingency Hire)
KBR, Inc.Baghdad, Baghdad Governorate, Iraq
Posted January 28, 2025
Full Time
About the Company
At KBR, we deliver science, technology and engineering solutions that are helping governments and companies around the world take on the great challenges of our time. Follow @KBRCareers for opportunities, updates and a closer look at how We do things that matter.
Job Description
As a Senior IT Customer Support Analyst, you will plan, install, troubleshoot, and perform maintenance on communications and Information Technology (IT) systems in support of the U.S. Department of State mission in Iraq.
Requirements
- Support and maintain the Embassy network in accordance with the PWS/SOW.
- Provide help desk support to staff and subcontractors as required.
- Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance.
- Maintain local user accounts.
- Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices.
- Perform computer imaging and deployment.
- Assist users with hardware and software configuration of computers and accessories.
- Install and document approved software and peripherals.
- Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.).
- Provide local client support for a variety of business applications.
- Perform other duties as assigned.
Benefits
- medical
- dental
- life insurance
- AD&D
- R&R
- Employee Support Program