Director of Sales and Services 5050
Keesler Federal Credit UnionGulfport, Mississippi, United States
Posted January 9, 2026
Full Time
About the Company
Keesler Federal Credit Union, founded in 1947, is Mississippi’s largest credit union with over $4 billion in assets and more than 300,000 members across 40 locations on the Gulf Coast, Jackson, Hattiesburg, Mobile, and greater New Orleans markets. As a member‑owned, not‑for‑profit cooperative, it offers a full range of financial services—including savings, loans, credit cards, and digital banking—designed to meet the diverse needs of individuals and families in the communities it serves. The credit union’s core value proposition is a commitment to personalized, community‑focused service that empowers members to achieve financial success, reinforced by a culture of inclusivity, teamwork, and employee growth. Its distinctive strengths include a strong financial foundation, a wide network of branches, and a comprehensive employee development program that supports internal advancement and continuous learning.
Job Description
The Director of Sales & Service is responsible for developing, leading, and sustaining a retail sales and service strategy that elevates member experience, deepens relationships, and drives revenue growth across all retail delivery channels.
Requirements
- Bachelor’s Degree with a major in Business or a Business Discipline (Economics, Finance, Accounting, Business Management, Human Resources, etc.,) or equivalent combination of education and experience
- 8 years of progressive experience in sales, service or member experience leadership within financial services
- Minimum 5 years of leadership experience managing managers or leading initiatives
- Lending experience required, preferably in a financial institution
Benefits
- Medical, dental, and vision insurance
- Section 125 Flexible Spending Accounts (Health Care and Dependent Care)
- Employee and dependent life insurance
- 401(k) retirement plan with a 100% match on the first 5% of employee contributions
- Paid time off and leave benefits
- Tuition reimbursement
- Short-term and long-term disability coverage
