Job Title:

Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone, email, and in-person interactions.

Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Provide product information and make recommendations to customers
• Handle customer complaints and concerns in a fair and respectful manner
• Work collaboratively with internal teams to resolve complex customer issues
• Meet or exceed customer satisfaction targets

Requirements:

• High school diploma or equivalent required
• 1-2 years of customer service experience
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment
• Availability to work varied shifts, including evenings and weekends